Frequently Asked Questions

Find Answers To All Your Questions

Are your products suitable for all skin types?

Yes, all products of I Womania are suitable for all skin types including dry skin, oily skin, combination, or sensitive/over-sensitive skin. All ingredients used in our products are lab-tested and quite safe for skin, hair, and scalp of all age groups. (normally recommended for ages between 15-75 years). Please consult a dermatologist in case you have a specific skin condition/s before starting to use our products.

How do I determine my skin type?

To identify your skin type, observe how your skin feels after cleansing:

  • Dry Skin: Feels tight or flaky.
  • Oily Skin: Appears shiny, especially in the T-zone.
  • Combination Skin: A mix of dry and oily areas.
  • Sensitive Skin: Prone to redness, irritation, or reactions.

For a more accurate assessment, consider consulting a dermatologist.

Are your products cruelty-free?

Yes, the claim made by us is 100% correct. None of our product(s) or any ingredient(s) used in any/all of our products are completely cruelty-free and have never been tested on any animal/insects or any living creature on this planet.

Are your products Sulfate and Paraben free?

Yes, all products offered by I Womania are completely free from Sulfates and Parabens. Moreover, some natural products like papaya face wash and onion shampoo are completely herbal.

How long does it take for your products to show visible results?

The length of time it takes to see results from using our products can vary depending on several factors, such as the specific product being used, individual skin type, and the severity of any skin concerns. Some people may notice immediate results, while others may need to use the product consistently over several days or even weeks to see significant improvements.

However, most of our application products will start showing results within a week.

How should I incorporate your products into my skincare routine?

Our products are designed to be used after cleansing and before moisturizing. Please refer to the instructions printed on the products individually for specific usage instructions.

How often should I wash my hair?

 For most adults, washing every two to three days is sufficient. Over-washing can lead to scalp dryness and damage. However, factors like hair type, ethnicity, activity levels, and age can influence the ideal washing frequency. 

How do I determine my hair type?

To identify your hair type, consider the following characteristics:

  • Straight: Lies flat from root to tip.
  • Wavy: Forms gentle S-shaped waves.
  • Curly: Forms distinct curls or ringlets.
  • Coily: Tightly coiled or kinky texture.

Assessing your hair's natural pattern and texture can help determine your hair type.

What does hair conditioner do?

Hair conditioner is designed to restore moisture, smooth the hair cuticle, and improve manageability. It helps to detangle hair, reduce frizz, and add shine, leaving hair feeling soft and nourished. 

How often should I use conditioner?

Conditioner should be used every time you shampoo your hair. For dry or damaged hair, consider using a deep conditioning treatment once a week for added nourishment.

Are your shampoos & conditioners suitable for all hair types?

Yes, we offer conditioners formulated for various hair types, including dry, oily, curly, and color-treated hair. Each product description specifies the hair type it is best suited for.

What are my payment options?

We accept all the popular payment methods such as Debit Card, Credit Card, Bank Transfer and UPI through our trusted partner 'Razorpay'

How to track my order?

You will receive a message from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through via link sent in the message.

How do I cancel or change my order?

Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you can connect to us through whatsapp messaging.

How long does the delivery take?

We usually take 7 business days for your order to be shipped & delivered. However, most of the deliveries get completed in 3-5 business days or even earlier depending on the location.

Do you offer free shipping?

Yes, free shipping is available for all orders irrespective of the amount and quantity of the order placed.

Do you ship overseas?

Currently, we are shipping within India only.